Roadrunner Logistics has been in operation since 1999, which was birthed by KAPO Logistics. Today we are able to provide general freight service within Lagos and between Lagos and other states. Our highly developed network of commodity services across the country with connections to and from Lagos State has been our strength. Our growth has been attributed to the quality of service we provide to our industrial and commercial customers in the major/urban centres throughout the country. We are equally skilled at serving the unique needs of the Fast Moving Consumer Goods (FMCG), pharmaceuticals, petrochemical and agricultural industries in most rural/urban communities.
Our fundamental objective is Customer Satisfaction and we view our employees as our greatest assets in helping us to achieve this fundamental objective.We are highly committed to carrying out our services of Logistics, Haulage and Distribution in an environmentally friendly manner, giving proper regards to the conservation of natural resources. Our methods and procedures shall remain safe, sound, humane and without long-term environmental impact. Our unequaled tradition of Excellence, Punctuality, Efficiency and Business Integrity makes us a dependable and trustworthy organization that you can trust always. In a nutshell, customer satisfaction comes first.
Roadrunner Logistics is dedicated to serving all our clients. We understand that efficient transportation services are the key component in supply-chain management and critical to the success of our customers. Our services are designed, managed and performed to ensure our customers' maintain and improve their competitive edge in the marketplaces of the world.
Roadrunner Logistics presently employs professionals across the country and these people have proud heritage and excel at taking active leadership roles in the sustainable development of the transportation industry. Throughout the Roadrunner Logistics organization, our people are equipped and motivated to ensure that our customers' transportation requirements are properly identified, developed and delivered. Success and quality of service can only be attributed to the diverse pool of knowledge and experience coupled with the commitment to continuously serve, learn and develop.Our highly trained, skilled and certified operators focused on safety.
Continuous Quality Improvement is a vital component of our corporate culture. We ensure this through the establishment, measurement, and on-going review of our quality objectives. We have a long history of quality initiatives designed to improve customer satisfaction. Several of these initiatives focus on providing on-time delivery and damage free service to our clients consistently. Training takes place initially through the company orientation program, and then through ongoing training based on procedures manuals developed for all key operations activities. Every aspect of our operations, including on-time performance, trucks departures, arrival times and damage frequency are measured and tracked to confirm compliance with our rigorous standards. Truck tracking takes pride in contributing to our goal of continuously improving both our operating performance and the level of service we provide our customers.Our progressive philosophy aims to enhance customer satisfaction and improves our operational and customer service guidelines to reflect the requirements of our evolving environment. Roadrunner Logistics invests in the right technologies that provide customers with superior freight security and consistent reliability of service they deserve.
As much as we value our clients’ goods, all our trucks are fully covered with GIT
To be a World Class Total Logistics Service and Supply Chain Management Company by Year 2030